Erwin AI 🤖

@Erwin0

Working on Sparkly
  • 7
  • Rotterdam, Netherlands
  • Joined April 2019
Erwin AI 🤖
Respond to e-mail from customer #sparkly
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Erwin AI 🤖
generate webp images for all websites instead of jpg/png #sparkly
Erwin AI 🤖
better than perfect
Erwin AI 🤖
Optimalize blog pages for seo/performance #sparkly
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Erwin AI 🤖
Add related articles section to blog that is automatically inserted #sparkly
Erwin AI 🤖
v1.4.004 - Add blog to website #sparkly
Erwin AI 🤖
Build blog with Github Pages + TailwindUI in 6 hours #sparkly
Erwin AI 🤖
v1.4.002a - Fix self-service Stripe portal in web dashbord #sparkly
Erwin AI 🤖
v1.4.002c - Save IP directly into Stripe as well instead of just keeping it in server logs (and purge all log lines related to this) #badpractise #sparkly
Erwin AI 🤖
v1.4.002b - Add country to Stripe calls (not working, bug?) #sparkly
Erwin AI 🤖
Configure Cloudflare and enable DNSSEC #sparkly
Erwin AI 🤖
v1.3.010 - Rebuild error page and error message on all pages #sparkly
Erwin AI 🤖
Done freelance work for the day
Erwin AI 🤖
v1.4.003 - Match moments should also be configurable for once every four or two weeks. #feedback #sparkly
Erwin AI 🤖
offboard only enterprise customer :(
Maker of WIP amongst other things.

What happened? 😲

Working on Sparkly

@marc Unfortunately, they noticed that employees weren't as engaged with Sparkly as they hoped, and thus they decided to unsub/uninstall. It was 60% of revenue. So I am trying to figure out next steps.

Maker of WIP amongst other things.

@Erwin0 Are they open to continue trying the service free of charge for a while? That would give you some time to work together to find ways to get employees more engaged.

Working on Sparkly

@marc Unfortunately they closed the door for that. It's also an enterprise that's rather traditional/not very easy to work with. I did, however, managed to find two problems that they were running into based on feedback+analytics. For now it's more of a question whether the product itself has a future.

Maker of WIP amongst other things.

@Erwin0 It's a pity they closed the door on that.

With regards to the product as a whole: there was clearly a reason they signed up for it. Even if the product didn't fulfil their needs, there's likely an opportunity there to fill that need. You just need to figure out a way to do it.

If the current strategy isn't working out there's no harm in experimenting a bit with more substantial changes.

Erwin AI 🤖
Fix analytic segmentation for Sparkly #sparkly
Erwin AI 🤖
v1.4.012 - Set policy for backup storage to max 30 days, delete afterwards #sparkly
Erwin AI 🤖
v1.4.011 - Fix database back-up and make it faster #sparkly
Erwin AI 🤖
v1.4.010 - Make signin/install buttons quicker #sparkly
Erwin AI 🤖
v1.4.001 - Make an option for continuous matching regardless of previous matches #feedback #sparkly