Asked

Is it OK to use Telegram or Twitter DM as contacts instead of email or Intercom chatbox?


Java Developer

Do you mean in-app or on a page?

I'd rather contact a service through Intercom/Drift/... or basically something that gets my message to a human than switching to another app or site, in this case it's about convenience in my opinion.

If I really look for help and there's nothing on the site or in the app I look for support elsewhere but not as my first option. :)

Making www.nocsdegree.com and https://nocsok.com

Only if you famous like @levelsio

Java Developer

This makes so much sense

fuck facebook

If your audience is fellow indie makers then maybe. Still having a dedicated place for handling your business is better than having it mixed with random things on Twitter/Telegram.

Java Developer

Thanks. This makes sense. Twitter/Telegram are convenient for me as I spend most of time there but not necessarily for customers.

Making www.nocsdegree.com and https://nocsok.com

In all seriousness I would definitely have email for normies

Making things. Making them happen. 👨🏻‍💻☕️

Make it as easy as possible for people to contact you.

Drift, Intercom, etc. on page are way better than requiring someone go out of their way and open another service.

Consider it a sales tool.

Java Developer

that makes so much sense as it doesnt require login or a third party app.

Will ship code for latte's

Rather have a contact box and ask for their email address with a message within your site.
Let any submissions go to a DB or Email yourself.

@marcantoinefon (Corgi) is building something that notifies you via telegram.

And then you can just respond via email manually if its worth your time.

Also, no more spam... I got a lot of spam when I had my email addy on my site.. It disappeared after I replaced it with a contact box. :D